Frequently Asked Questions
Find answers to common questions about our tours, booking process, cancellation policy, and practical information for your visit to Athens.
Do I need to buy entry tickets at specific timeslots?
Acropolis and Slopes ==> hhticket.gr
– If your tour starts at 8am (choose the time slot 08:00 – 9:00)
– If your tour starts at 9am (choose the time slot 09:00 – 10:00)
– If your tour starts at 11am (choose the time slot 11:00 – 12:00)
– If your tour starts at 1pm (choose the time slot 15:00 – 16:00)
– If your tour starts at 2pm (choose the time slot 16:00 – 17:00)
– If your tour starts at 3pm (choose the time slot 17:00 – 18:00)
– If your tour starts at 4pm (choose the time slot 18:00 – 19:00)
Acropolis Museum (permanent exhibition) ==> etickets.theacropolismuseum.gr
– If your tour starts at 8am (choose the time slot 10:00 – 11:00)
– If your tour starts at 9am (choose the time slot 11:00 – 12:00)
– If your tour starts at 11am (choose the time slot 13:00 – 14:00)
– If your tour starts at 1pm (choose the time slot 13:00 – 14:00)
– If your tour starts at 2pm (choose the time slot 14:00 – 15:00)
– If your tour starts at 3pm (choose the time slot 15:00 – 16:00)
– If your tour starts at 4pm (choose the time slot 16:00 – 17:00)
Please note that all entry tickets are valid for just one visit per site.
What forms of payment do you accept?
How do I get my tour confirmation?
What is your cancellation policy?
How do I cancel my booking?
Are the entrance fees to museums etc included in the Tour price?
If you have any doubts or need further clarification, please don’t hesitate to contact our customer service team for more information. We’re here to help ensure your experience is seamless and enjoyable.
How do I get from the Piraeus Cruise terminal to Acropolis meeting point?
Then you will take the Metro (blue line) to Syntagma (20 minutes).
At Syntagma, you change to the red line (direction Elliniko) for one more stop (1 minute) to Acropolis.
Outside the Acropolis Metro Station (exit for Makriyianni/Dionysiou Areopaghitou), just opposite the Crescendo Cafe your guide will be standing next to the Metro sign, on the Makrigianni pedestrian walkway, holding a white and light blue ‘Athenian Tours’ sign.
Where to park near the Acropolis in Athens?
For a hassle-free experience, consider parking at Falirou 18, Athina 11742, Greece (View on Google Maps).
Please note that it is not free. You can call them in advance, if you want to find out what the cost will be.
It is conveniently located within walking distance (10 minutes walking time) of the Acropolis and the Acropolis Museum.
Is there a Luggage Storage near the Acropolis in Athens?
Left Luggage
Veikou 3, Athina 117 42
Tel: +30-2109235811
www.leftluggage.gr
Lockers4all Koukaki
Veikou 14, Athina 117 42
Tel: +30-2130354760
www.lockers4all.com.gr
Can I book over the telephone?
Can I book a tour at the last minute when I am already in Athens?
What to do if I am running late?
If delays are unavoidable, contact us immediately. We may be able to suggest a solution or make alternative arrangements to help you.
Are tour guides gratuities included in the price?
Can I bring a backpack?
a) You can carry it during the tour
b) When you enter Acropolis Museum, all visitors are requested to leave backpacks and other bulky items at the Museum cloakroom. The Museum is not responsible for fragile or valuable objects left in the cloakroom.
Please note that we currently don’t offer luggage storage services.